About Us

The biggest concern for the seafarer is coping with isolation and access to connectivity is an important aspect in choosing an employer. For the ship owners, crew welfare is crew retention.

Seafarers want access to communication services of high quality, that is easy to use, affordable, private and accessible 24 hours. Ship owners want cost control and recovery, usage limitations, access restrictions and online security.

SMSGlobal addresses all these needs.

Since its inception in February 2003, SMSGlobal has produced products and delivered services that bridge the distance - between the seafarer and his loved ones, between the ship owners wants and the seafarers' needs.

SMSGlobal provides end-to-end solutions covering both crew communications and business operations in the maritime and enterprise satellite communications markets.

History

SMSGlobal first made its mark in February 2003 when it introduced into the market SMSCrewMail, the first Satcom- and airtime-neutral email and 2-way SMS text messaging service for seafarers. SMSCrewMail was also the first portable crew email service which followed the seafarer to whichever vessel he boarded.

In September 2009, SMSGlobal introduced CrewCommCenter, with SMSCrewMail at its core but with added functionalities like optimized & secured web browsing, low-data chat messaging with Facebook, Yahoo, Google and AIM, World News delivered 7 days a week in multilingual editions, and Announcement Boards for fleet- or ship-wide announcements.

In January 2014, SMSGlobal launched Se@MeNow, a social networking portal dedicated to seafarers and their loved ones where they can chat online - with video or voice - send and receive emails, share photos, play games, view their favorite sports events or shop online with worldwide delivery.

In December 2015, SMSGlobal released CrewCommWiFi, where crew can use their own personal devices and preferred applications to communicate with their friends and loved ones, all while providing for the ship owners control over data usage, cost efficiency and online access security through remotely-configurable firewalls, access control and filters. CrewCommWiFi also enables ship owners to whitelist the vessel's business applications for unhampered business operations.

In 2022 SMSGlobal became the official representative office and distribution Partner for Pivotel in the Philippines. Pivotel is a Tier 1 Iridium and Inmarsat Distribution Partner (DP) agreements for services covering Inmarsat's Broadband Global Area Network BGAN and GX Network operations and services with telehousing. Inmarsat Fleet Broadband, Fleet Xpress, Aero, Swift Broadband, BGAN, as well as Iridium VSAT and Starlink, are available.

Distribution Partners

Singtel

Singtel Satellite is Asia’s leading one- stop provider of satellite communications and ICT solutions, driving innovations to meet voice and digital challenges in Fixed and Mobile Satellite segments on both land and at sea.

Network Innovations

Since its inception in 1988, Network Innovations (NI) has grown consistently and profitably to a team of 100 personnel located at offices around the globe. Their success has come through the development and delivery of innovative communications solutions for the military/defense, oil and gas, mining, media and public safety organizations, and now with focus towards the Maritime Industry.

Aquasat

AquaSat Pte Ltd was formed as a Maritime Satellite Service Provider to extend its wide range of products and services to South East Asia. Their portfolio includes the provision of VSAT, Inmarsat, Iridium and Thuraya Solutions alongside Value Added Services accustomed specific to customer requirements including the CrewCommWifi system.

Jason Marine Group

Established in 1976 with its headquarters in Singapore, Jason Marine has since expanded to Indonesia, Malaysia, Thailand and into key shipbuilding markets such as South Korea and China. It carries an extensive range of supplies from renowned manufacturers and continues to expand its product range to meet customers’ exacting requirements.

Radio Electronic

Radio Electronic c.c. specializes in Marine Electronics, Radio and Satellite Communications and in importing and distributing various specialized electronic equipment lines in Namibia.

Radio Electronic is the largest company in Namibia dealing in Marine Electronics, with an estimated market share of 80% and the leader in the provision of Inmarsat Satellite Products and Services and Digital Radio Solutions.

Inmarsat

Inmarsat is the leading maritime satellite network provider world-wide. The company acquired Stratos, Ship Equip & Globe Wireless, and established the strongest direct sales channel in the maritime industry. Inmarsat launched Its KA band GX infrastructure in 2016, followed by the airtime options of Fleet Xpress, Fleet Broadband and Fleet One. Inmarsat is the most reliable provider of Satellite communication systems that covers all segments of the market, from low-data solutions to the most powerful high-bandwidth solutions.

Pivotel

Pivotel is the world’s leading independent developer of satellite products and services. Their products and services include satellite VoIP Gateways, satellite data routers, satellite terminals, and OEM satellite products and services for Inmarsat, Iridium, Globalstar and others. No matter where you are in the world, or which satellite network you are using, you will have a better experience while saving airtime with RedPort products which now includes SMSGlobal’s CrewCommCenter & Se@MeNow.

SeaSecure

SeaSecure offer the CrewCommCenter system and Courier Antivirus solutions to the Maritime merchant market. Located in Norway, Greece, Italy and Hong Kong, SeaSecure services more than 700 ships.

J-Sat Mobile

J-Sat Mobile offers the Japanese market the latest Inmarsat broadband mobile satellite services, including BGAN and Fleet Broadband together with a wide range of value-added services to help customers achieve optimal communications performance and cost efficiency.

Satcom Global

Satcom Global is a leading provider of global satellite services to the maritime, land and aero markets. We provide voice and data solutions for users in remote locations outside terrestrial networks. Access to communications within these regions is not only preferable for business, but often vital to survival.

Station Satcom

Station Satcom is India’s leading Satellite communications service provider offering various remote area communications solutions for offices and operations across the world. They represent Inmarsats range of airtime and added value products, and has a growing portfolio of 1,500 vessels.

Station Satcom was founded in 1998. Providing steadfast, critical and timely services tailor made to suit numerous kinds of businesses for a decade now, Station Satcom has carved a niche for itself epitomizing reliability and responsibility.

SMTS PTE

SMTS is an established Satellite Communication Service Provider for Inmarsat, Iridium and VSAT providing Equipment and Airtime Solution for the Maritime and Offshore Industry.

They offer a specialized One Stop Center for Solution and Service, backed by a team of qualified and experienced professional IT Engineers with proven capability to design, install, implement and support both standard and customized solution to meet the requirements of their clients.

SMTS PTE has offices strategically located in Singapore, Indonesia (Jakarta) and Malaysia to provide a global support service stretching from South East Asia to South Africa and the Middle East, the Far East and Australia.

Galaxy 1

Galaxy 1 Communications was established in 2005; consisting of 80 years of combined experience. Since then its grown to have a presence that extends to every region of the globe.

Galaxy 1 is specialized in integrating mobile Satcom services and connections (like Inmarsat, Iridium etc), the terrestrial infrastructure, online firewalls, Satcom equipment and the IP applications being used over the satellite network.